FREQUENTLY ASKED QUESTIONS
Clear answers. Before we begin.
Everything you need to know about pricing, dispatch decisions, equipment, billing, and the service agreement.
FORP SERVICES
Questions from carriers.
Is a service agreement required?+
Yes. Every client signs a written service agreement defining services, responsibilities, pricing, and partnership terms.
Do you use forced dispatch?+
No. Owner-operators remain in control of the loads they accept.
How is the dispatch fee calculated?+
The standard fee is 3% of total gross revenue. New authorities are charged 5% during their first three months, followed by the standard 3% rate.
Who chooses the loads?+
For company drivers, the dispatcher selects loads according to the carrier’s requirements. Owner-operators select loads through communication and mutual agreement with the dispatcher.
What equipment do you support?+
Dry Van, Reefer, and Flatbed operations throughout the United States.
Do you work with new authorities?+
Yes. FORP helps with broker setup, documentation, factoring coordination, billing organization, and daily operations. The fee is 5% for the first three months and 3% afterward.
How do billing and accounting support work?+
We collect PODs, prepare invoices, submit billing packages to factoring companies or brokers, and prepare driver settlements and payroll calculations.
When are driver settlements prepared?+
Driver settlements are prepared weekly, every Tuesday.
Can the agreement be terminated?+
Yes. Either party may terminate the agreement at any time with 14 days’ written notice.
Is custom fleet pricing available?+
Yes. Companies operating 20 or more trucks can request a customized partnership and fleet pricing.